Saturday 2 March 2013

CIO - An Generalist or Specialist

Generalist is what I vote for. Vertical specific Business Knowledge can be acquired when the CIO as a Business person works with the Business. In my view, the basics / fundamentals are the same across all Businesses - the make, store, market, sell processes do not really change. Yes, there maybe industry specific tweaking for these Business processes which could be unique to specific industries.

 Furthermore, with the use of standardized ERP / CRM software products used to automate Business processes in the industry / vertical, it is the nomenclature / business terms used that change but the basic engine and technicalities on which the ERP / CRM / any Standardized application product run remains the same. Yes, there could be industry / vertical software products needed to automate certain unique Business Processes, but that is the Challenge and an Generalist with experience across verticals / industry can easily acquire the Business Knowledge.

Also, every company claims to have UNIQUE Business Processes that distinguishes them from peers in the same industry so even if one is a specialist there is a learning curve, some may call it "settling down period" / "first 90 days" etc., but the fact is that it exists. I would agree to the fact that for a Specialist the learning curve would be shorter compared to the Generalist but that does not mean that is cannot be acquired by the Generalist if he / her puts his / her mind to it.

The CIO is a Business person first and then a technology person, if this is the approach then it does not really matter if one is a Generalist or Specialist.

No comments: